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IQ Air Cleaner

IQ Air Cleaner- FAQ

Upgrading the HealthPro® to a HealthPro® Plus

The HealthPro® system has a spare compartment (filter frame) that can at any time be upgraded with the V5-Cell™ (wide-spectrum gas and odor filter) to help eliminate gaseous chemicals and odors.
Since 2006, the HealthPro system can be upgraded directly from the control panel. The new software allows for easy conversion by simply changing the current model setting from HealthPro to HealthPro Plus. If you do not see the “Current Model” setting in your control panel menus, please contact our Technical Support Team for further assistance.

What does the red light mean on my control panel? (Resetting filter life)

When a red light (LED) appears on the control panel, it’s time to replace your filter. It indicates that the filter has passed its estimated life span. In order to properly track the life of your filters, it’s important to reset the Filter Life Monitor with each filter replacement. After reset, the red LED will be change to green.

Ordering replacement casters (wheels)

To order replacement casters, please contact our Technical Support Team. Please provide your name, shipping address, phone number, IQAir model, serial number (if available), and reason replacements are needed. Your feedback will help to improve our products in the future.

How often should I run my system and at what speed?

Depending on the level of air cleaning desired, the IQAir system can be operated as frequently as needed. For general air cleaning purposes, the system should filter the room air volume at least twice every hour on the set fan speed in order to achieve a significant air quality improvement. If the intensity of the pollution source is high or a high degree of purification is needed, more air changes may become necessary. More air changes may be achieved by selecting a higher fan speed and/or by running the room air cleaner more frequently. In order to achieve the desired number of air changes, more than one room air cleaner may be required, or an IQAir whole-house filtration system should be considered.
It is the customer’s discretion how often to actually operate their IQAir system. All IQAir room air cleaners can be run 24 hours a day, if needed, without harm to the system.
Generally, when running the system at speed 6 it will take about 15 minutes to clear 50% of the particles in a 900 square-foot room. A smaller room at the same fan speed would achieve results more quickly. Keep in mind that fan speed and room measurements can affect the length of time to achieve results.

When do I replace the filter pad in my PF40?

The PF40 filter pads should be visibly checked for cleaning and replacement. There is no LED indicator light for the PF40 on your room air cleaner. Initially, it is recommended to check the pads once every two to four weeks to check for loading. After loading has been determined, this frequency may be reduced accordingly.

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